In this lesson, Danny Silk highlights the elements and principles of effective teamwork: trust, confrontation, commitment, accountability, and results.
As healthcare professionals and workers, we are trained to perform complex, highly-technical tasks and be accountable for incorporating the latest guidelines for care, but we are rarely taught the essentials of teamwork. In order to work well and give safe, high-quality care, we must understand how to effectively function within a team. All kinds of teams exist in healthcare; they can be large, small, centralized, dispersed over a wide geographical area, or even virtual ,where the team members function together via technology.
Today’s healthcare system is highly specialized, and the amount of knowledge and practice guidelines are increasing daily. It is impossible for any one individual to provide care and services effectively and appropriately. To provide good, safe care, every member in healthcare and human services must adhere to and utilize proven team-based methods.
In this course, you will learn that strong and effective teams are built on the foundational core value of trust. Effective teams also must understand and abide by the principles and elements of confrontation, commitment, accountability and results-orientation.
An urgent need exists for high-functioning teams. An effective and high-performing team is critical in developing workplace settings that are patient-centered, coordinated, and cost-effective. Effective teams result in improvements in the quality of care provided and health outcomes.
Many pitfalls and perils can occur when functioning within a team. Effective teamwork doesn’t mean there will never be an issue or confrontation. When the need for confrontation arises, it must be done in a trusting environment with the goal of preserving the relational connection between team members. In order for teams to function optimally, strong leadership must outline the goals, priorities, and vision of the team.
Upon completion of this course you will:
- Be able to define trust and understand its foundational role in an effective team
- Understand the role of confrontation in teams
- Be able to list the attributes of constructive confrontation
- Understand the essential elements of team commitment
- Define accountability and understand its role
- Recognize the importance of being result-oriented
- List the elements necessary to becoming a result-oriented team
About Your Instructor:
Danny Silk, MSW is a teacher, speaker, counselor, and author. His passion in life is to help individuals, families, and companies develop healthy interpersonal connections.
- CA Board of Registered Nursing: CA Provider # CEP 15849
- District of Columbia Board of Nursing: CE Provider #50-14108
- California Board of Vocational Nursing Provider # V10810
- Psychiatric Technicians Provider # V10806
Confrontation is both an art and science. Confrontation should not be divisive. Constructive confrontation should always seek to preserve the relational connection between a team and its members.
Commitment and accountability are essential elements of effective teams. Commitment requires each member of a team to have ownership in the vision, values, and priorities of the team. Accountability requires…
Teams should be designed and function to be results-oriented. All members of a team must function with this goal in mind as they aim to solve complex problems and issues.